明年元旦起！儿童票不以身高为准、霸位可以报警……
<p style="text-align: center; line-height: 1.6em; margin-bottom: 0px;"><br></p><p style="text-align: center; line-height: 1.6em; margin-bottom: 0px;">11月17日</p><p style="text-align: center; line-height: 1.6em; margin-bottom: 0px;">交通运输部网站公布</p><p style="text-align: center; line-height: 1.6em; margin-bottom: 0px;">修订后的《铁路旅客运输规程》</p><p style="text-align: center; line-height: 1.6em; margin-bottom: 0px;">自2023年1月1日起施行。</p><section style="text-align: center;margin-bottom: 0px;"></section><p style="text-align: justify;line-height: 1.6em;margin-bottom: 0px;"><br></p><p style="text-align: justify;line-height: 1.6em;margin-bottom: 0px;">新《客规》围绕儿童票销售标准、群体优惠（待）票、改签和退票等票务重点环节进行了修订完善；有关“霸座”的内容也被写入《客规》……一起来看看↓↓↓</p><p style="text-align: justify;line-height: 1.6em;margin-bottom: 0px;"><br></p><section data-role="title" data-tools="135编辑器" data-id="119908" draggable="true"><section style="margin: 10px auto;display: flex;justify-content: center;"><section><section style="font-size: 16px;letter-spacing: 1.5px;color: #2b8bcf;text-align: center;"><strong>0</strong><strong data-original-title="" title="">1</strong></section><section><section style="display: flex;justify-content: flex-end;margin-bottom: -4px;"><section style="background-color: rgb(255, 255, 255);padding-right: 5px;padding-left: 5px;box-sizing: border-box;"><section style="box-sizing: border-box;width: 8px;height: 7px;border-left: 1px solid rgb(65, 151, 212);border-right: 1px solid rgb(65, 151, 212);overflow: hidden;transform: skew(-45deg);-webkit-transform: skew(-45deg);-moz-transform: skew(-45deg);-ms-transform: skew(-45deg);-o-transform: skew(-45deg);"><br></section></section></section><section style="border-width: 1px;border-style: solid;border-color: rgb(43, 139, 207);padding: 7px;box-sizing: border-box;"><section style="font-size: 16px;color: rgb(43, 139, 207);background-color: rgb(229, 248, 252);padding: 2px 15px;letter-spacing: 1.5px;box-sizing: border-box;" hm_fix="332:576"><span style="font-size:17px;"><strong data-brushtype="text">儿童火车票不再唯身高</strong></span></section></section></section></section></section></section><p style="text-align: justify;line-height: 1.6em;margin-bottom: 0px;"><br></p><p style="text-align: justify;line-height: 1.6em;margin-bottom: 0px;">针对广大旅客关注的儿童票问题，新《客规》打破了以往“以身高论票价”的规定，开启“双轨制”：</p><p style="text-align: justify;line-height: 1.6em;margin-bottom: 0px;"><br></p><ul class="list-paddingleft-1" style="list-style-type: disc;"><li><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><span style="color: rgb(11, 70, 166);"><strong><span style="font-size: 17px;letter-spacing: normal;text-decoration: none;">实行车票实名制的</span></strong></span><span style="color: rgb(51, 51, 51);font-size: 17px;letter-spacing: normal;text-decoration: none;">，年满6周岁且未满14周岁的儿童应当购买儿童优惠票；年满14周岁的儿童，应当购买全价票。每一名持票成年人旅客可以免费携带一名未满6周岁且不单独占用席位的儿童乘车；超过一名时，超过人数应当购买儿童优惠票。</span></section><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><br></section></li><li><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><span style="color: rgb(11, 70, 166);"><strong><span style="font-size: 17px;letter-spacing: normal;text-decoration: none;">未实行车票实名制的</span></strong></span><span style="color: rgb(51, 51, 51);font-size: 17px;letter-spacing: normal;text-decoration: none;">，身高1.2米且不足1.5米的儿童应当购买儿童优惠票；身高达到1.5米的儿童，应当购买全价票。每一名持票成年人旅客可以免费携带一名身高未达到1.2米且不单独占用席位的儿童乘车；超过一名时，超过人数应当购买儿童优惠票。</span></section></li></ul><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><br></section><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><span style="color: rgb(51, 51, 51);font-size: 17px;letter-spacing: normal;text-decoration: none;">儿童优惠票的车次、席别应当与同行成年人所持车票相同，到站不得远于成年人车票的到站。按上述规定享受免费乘车的儿童单独占用席位时，应当购买儿童优惠票。</span></section><p style="text-align: justify;line-height: 1.6em;margin-bottom: 0px;"><br></p><section data-role="title" data-tools="135编辑器" data-id="119908" draggable="true"><section style="margin: 10px auto;display: flex;justify-content: center;"><section><section style="font-size: 16px;letter-spacing: 1.5px;color: #2b8bcf;text-align: center;"><strong>0</strong><strong data-original-title="" title="">2</strong></section><section><section style="display: flex;justify-content: flex-end;margin-bottom: -4px;"><section style="background-color: rgb(255, 255, 255);padding-right: 5px;padding-left: 5px;box-sizing: border-box;"><section style="box-sizing: border-box;width: 8px;height: 7px;border-left: 1px solid rgb(65, 151, 212);border-right: 1px solid rgb(65, 151, 212);overflow: hidden;transform: skew(-45deg);-webkit-transform: skew(-45deg);-moz-transform: skew(-45deg);-ms-transform: skew(-45deg);-o-transform: skew(-45deg);"><br></section></section></section><section style="border-width: 1px;border-style: solid;border-color: rgb(43, 139, 207);padding: 7px;box-sizing: border-box;"><section style="font-size: 16px;color: rgb(43, 139, 207);background-color: rgb(229, 248, 252);padding: 2px 15px;letter-spacing: 1.5px;box-sizing: border-box;" hm_fix="332:576"><span style="font-size:17px;"><strong data-brushtype="text">发现霸座行为可报警</strong></span></section></section></section></section></section></section><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><span style="color: rgb(51, 51, 51);font-size: 17px;letter-spacing: normal;text-decoration: none;"></span></section><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><br></section><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><span style="color: rgb(51, 51, 51);font-size: 17px;letter-spacing: normal;text-decoration: none;">新《客规》明确，铁路运输企业<strong>发现变造、伪造车票或者证件乘车，霸座或者其他扰乱秩序的行为，应当及时报告公安机关</strong>。</span></section><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><span style="color: rgb(51, 51, 51);font-size: 17px;letter-spacing: normal;text-decoration: none;"><br></span></section><section data-role="title" data-tools="135编辑器" data-id="119908" draggable="true"><section style="margin: 10px auto;display: flex;justify-content: center;"><section><section style="font-size: 16px;letter-spacing: 1.5px;color: #2b8bcf;text-align: center;"><strong>0</strong><strong data-original-title="" title="">3</strong></section><section><section style="display: flex;justify-content: flex-end;margin-bottom: -4px;"><section style="background-color: rgb(255, 255, 255);padding-right: 5px;padding-left: 5px;box-sizing: border-box;"><section style="box-sizing: border-box;width: 8px;height: 7px;border-left: 1px solid rgb(65, 151, 212);border-right: 1px solid rgb(65, 151, 212);overflow: hidden;transform: skew(-45deg);-webkit-transform: skew(-45deg);-moz-transform: skew(-45deg);-ms-transform: skew(-45deg);-o-transform: skew(-45deg);"><br></section></section></section><section style="border-width: 1px;border-style: solid;border-color: rgb(43, 139, 207);padding: 7px;box-sizing: border-box;"><section style="font-size: 16px;color: rgb(43, 139, 207);background-color: rgb(229, 248, 252);padding: 2px 15px;letter-spacing: 1.5px;box-sizing: border-box;" hm_fix="332:576"><span style="font-size:17px;"><strong data-brushtype="text">对6类旅客可以拒载</strong></span></section></section></section></section></section></section><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><span style="color: rgb(51, 51, 51);font-size: 17px;letter-spacing: normal;text-decoration: none;"></span></section><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><br></section><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><span style="color: rgb(51, 51, 51);font-size: 17px;letter-spacing: normal;text-decoration: none;"><span style="font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;color: rgb(51, 51, 51);font-size: 17px;letter-spacing: normal;text-decoration: none;">新《规程》规定，</span></span><strong style="text-indent: 0em;">对下列旅客，铁路运输企业可以拒绝运输</strong><span style="text-indent: 0em;">：</span></section><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><br></section><ul class="list-paddingleft-1" style="list-style-type: disc;"><li><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><span style="color: rgb(51, 51, 51);font-size: 17px;letter-spacing: normal;text-decoration: none;">拒不支付应补票款、加收票款的；</span></section><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><br></section></li><li><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><span style="color: rgb(51, 51, 51);font-size: 17px;letter-spacing: normal;text-decoration: none;">不接受安全检查的；</span></section><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><br></section></li><li><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><span style="color: rgb(51, 51, 51);font-size: 17px;letter-spacing: normal;text-decoration: none;">购买实名制车票但不接受身份信息核验，或者车票所记载身份信息与所持身份证件或者真实身份不符的；</span></section><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><br></section></li><li><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><span style="color: rgb(51, 51, 51);font-size: 17px;letter-spacing: normal;text-decoration: none;">按照相关传染病防治的法律、行政法规和国家有关规定，应当实施隔离管理的；</span></section><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><br></section></li><li><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><span style="color: rgb(51, 51, 51);font-size: 17px;letter-spacing: normal;text-decoration: none;">扰乱车站、列车秩序，严重精神障碍和醉酒等有可能危及列车安全或者其他旅客以及铁路运输企业工作人员人身安全的；</span></section><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><br></section></li><li><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><span style="color: rgb(51, 51, 51);font-size: 17px;letter-spacing: normal;text-decoration: none;">国家规定的其他情况。</span></section></li></ul><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><br></section><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><span style="color: rgb(51, 51, 51);font-size: 17px;letter-spacing: normal;text-decoration: none;">旅客不听从铁路运输企业工作人员劝阻，坚持携带或者夹带危险物品或者违禁物品的，铁路运输企业应当拒绝运输。<strong>对涉嫌违反治安管理的行为应当及时报告公安机关</strong>。</span></section><p style="text-align: justify;line-height: 1.6em;margin-bottom: 0px;"><br></p><section data-role="title" data-tools="135编辑器" data-id="119908"><section style="margin: 10px auto;display: flex;justify-content: center;"><section><section style="font-size: 16px;letter-spacing: 1.5px;color: #2b8bcf;text-align: center;"><strong>0</strong><strong data-original-title="" title="">4</strong></section><section><section style="display: flex;justify-content: flex-end;margin-bottom: -4px;"><section style="background-color: rgb(255, 255, 255);padding-right: 5px;padding-left: 5px;box-sizing: border-box;"><section style="box-sizing: border-box;width: 8px;height: 7px;border-left: 1px solid rgb(65, 151, 212);border-right: 1px solid rgb(65, 151, 212);overflow: hidden;transform: skew(-45deg);-webkit-transform: skew(-45deg);-moz-transform: skew(-45deg);-ms-transform: skew(-45deg);-o-transform: skew(-45deg);"><br></section></section></section><section style="border-width: 1px;border-style: solid;border-color: rgb(43, 139, 207);padding: 7px;box-sizing: border-box;"><section style="font-size: 16px;color: rgb(43, 139, 207);background-color: rgb(229, 248, 252);padding: 2px 15px;letter-spacing: 1.5px;box-sizing: border-box;" hm_fix="332:576"><span style="font-size:17px;"><strong data-brushtype="text">退款手续应在7个工作日内完成</strong></span></section></section></section></section></section></section><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><span style="color: rgb(51, 51, 51);font-size: 17px;letter-spacing: normal;text-decoration: none;"></span></section><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><br></section><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><span style="color: rgb(51, 51, 51);font-size: 17px;letter-spacing: normal;text-decoration: none;"></span><span style="text-indent: 0em;">针对改签和退票环节，</span><span style="text-indent: 0em;">新《客规》</span><span style="text-indent: 0em;">明确了各情形下的改签和退票原则性要求，并明确了退款期限，确保最大程度保护旅客合法权益。</span><span style="text-indent: 0em;">如：</span></section><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><span style="color: rgb(51, 51, 51);font-size: 17px;letter-spacing: normal;text-decoration: none;"><br></span></section><ul class="list-paddingleft-1" style="list-style-type: disc;"><li><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><span style="color: rgb(51, 51, 51);font-size: 17px;letter-spacing: normal;text-decoration: none;">因铁路运输企业原因或者自然灾害等其他不能正常运输情形导致旅客不能按车票记载的时间、车次、车厢号、席别和席位号乘车时，铁路运输企业应当按照旅客的要求办理退票或者改由其他车次或者席位运送旅客。</span></section><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><span style="color: rgb(51, 51, 51);font-size: 17px;letter-spacing: normal;text-decoration: none;"><br></span></section></li><li><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><span style="color: rgb(51, 51, 51);font-size: 17px;letter-spacing: normal;text-decoration: none;">重新安排的席位票价高于原票价时，超过部分不予补收；低于原票价时，应当退还票价差额。对前款规定的情形，铁路运输企业不得收取退票费。</span></section><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><br></section></li><li><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><span style="color: rgb(51, 51, 51);font-size: 17px;letter-spacing: normal;text-decoration: none;">旅客办理退票、申请退款后，铁路运输企业应当在7个工作日内办理完成退款手续。</span></section></li></ul><section style="color: rgb(0, 0, 0);white-space: normal;outline: 0px;max-width: 100%;font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;background-color: rgb(255, 255, 255);font-size: 16px;visibility: visible;margin-left: 0px;margin-right: 0px;box-sizing: border-box !important;overflow-wrap: break-word !important;margin-bottom: 0px;"><span style="outline: 0px;max-width: 100%;color: rgb(136, 136, 136);visibility: visible;font-size: 15px;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br></span></section><section style="color: rgb(0, 0, 0);white-space: normal;outline: 0px;max-width: 100%;font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;background-color: rgb(255, 255, 255);font-size: 16px;visibility: visible;margin-left: 0px;margin-right: 0px;box-sizing: border-box !important;overflow-wrap: break-word !important;margin-bottom: 0px;"><span style="outline: 0px;max-width: 100%;color: rgb(136, 136, 136);visibility: visible;font-size: 15px;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br></span></section><section style="color: rgb(0, 0, 0);white-space: normal;outline: 0px;max-width: 100%;font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;background-color: rgb(255, 255, 255);font-size: 16px;visibility: visible;margin-left: 0px;margin-right: 0px;box-sizing: border-box !important;overflow-wrap: break-word !important;margin-bottom: 0px;"><span style="outline: 0px;max-width: 100%;color: rgb(136, 136, 136);visibility: visible;font-size: 15px;box-sizing: border-box !important;overflow-wrap: break-word !important;">来源：交通运输部网站</span></section><section class="mp_profile_iframe_wrp"><mp-common-profile class="js_uneditable custom_select_card mp_profile_iframe" data-id="MzkwMjMwMTAwMw==" data-pluginname="mpprofile" data-headimg="http://mmbiz.qpic.cn/mmbiz_png/VByRne0fNEUuY2ZMjc9iaFmjbrESRPwDDwXYGE2hLhKHHwiaAgKVd22dfk6W8xCKbWZwcJRyiczyiaUw2SYBFwXxzg/0?wx_fmt=png" data-nickname="中国经济网" data-alias="ourcecn" data-signature="中国经济网，传递有价值的信息。" data-from="0" data-is_biz_ban="0"></mp-common-profile><span style="text-indent: 0em;text-align: justify;"></span></section><section style="line-height: 1.6em;text-align: justify;margin: 0px;text-indent: 0em;"><span style="color: rgb(51, 51, 51);font-size: 17px;letter-spacing: normal;text-decoration: none;"></span></section><p style="display: none;"><mp-style-type data-value="3"></mp-style-type></p> 霸位果个好耶，以前d人经常话“报警啊笨”，宜家真系可以报警 儿童票早应该年龄划分啦！ 元旦先实施，春运前头D人就享受唔到咯 真系早应该啦 就系唔知到时候有冇人又钻空子
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